Social Services


Worcester Public Library is committed to connecting community members with vital social services and support. The following list is designed to serve as a helpful, accessible guide to resources that can assist with a wide range of needs, from housing and food assistance to healthcare and employment support. All resources listed are located in Worcester, unless otherwise noted. This page is continually updated, please submit any changes to cconnolly@mywpl.org.

Person holding hand of another person in supprot.

Addiction and Recovery


AdCare Hospital
107 Lincoln Street
1-866-493-4187/1-866-234-6239
Inpatient & outpatient detox and rehabilitation, individual family counseling, dual diagnosis treatment

AIDS Project Worcester
165 Southbridge Street
508-755-3773
Opioid overdose prevention

Alcoholics Anonymous
508-752-9000
Find a meeting in Massachusetts

Al-Anon
508-366-0556
For people affected by someone else’s drinking

Community HealthLink, Inc.
72 Jacques Avenue
508-860-1000

Counseling & Assessment Clinic of Worcester
51 Union Street
508-756-2005

Every Day Miracle Peer Recovery Support Center
25 Pleasant Street
508-799-6221
Support groups, recreational activities, and social support

Free Rehab Centers in Worcester
1-866-972-0589

Mass Council on Compulsive Gambling
1-800-GAM-1234

Narcotics Anonymous
1-866-624-3578

Spectrum Health Systems, Inc.
105 Merrick Street
508-797-6100/1-877-MyRehab

Spectrum Mobile Treatment Van
24/7/365 at 20 Temple Street and 25 Queen Street

UMass Memorial Community HealthLink's Emergency Mental Health Services Hotline
1-800-977-5555

Clothing


All Saints Episcopal Church—Thursday Cafe
10 Irving Street
508-752-3766
Thursdays, 12:30 – 2:30 pm

Andy's Attic
South High Community School
170 Apricot Street
508-799-3325 ext. 50599

Grace Closet
Net of Compassion
674 Main Street
508-322-1363

Dental and Medical Clinics


Forsyth Dental Hygiene Clinic
Mass College of Pharmacy and Health Sciences
10 Lincoln Square
774-243-3410

Quinsigamond Community College Dental Hygiene Clinic
670 West Boylston Street
508-854-4306

UMass Memorial Health's Road to Care Mobile Medical Clinic
774-366-6264
Primary care visits, substance use disorder treatment, screenings, lab and medication services
Mondays, 7:30 - 9:30 a.m. - 25 Queen Street
Tuesdays, 9 - 11 a.m. - Worcester Public Library (parked on YWCA Way)
Wednesdays, 1:30 - 3:30 p.m. - Beacon Pharmacy (810 Main Street)
First Thursday, 1 - 3 p.m. - MLK Shelter (237 Chandler Street)
Fridays, 7:30 - 10:30 a.m. - St. John's Church
and 1 - 3 p.m. - AIDS Project Worcester

UMass Memorial Health's Ronald McDonald Care Mobile
508-334-6073
Providing medical and dental care in the community

Worcester Free Care Collaborative
Find a medical program by day of the week

Domestic/Sexual Violence Support


Abby’s House
52 High Street
508-756-5486
Nine shelter beds and 79 units of permanent supportive housing for women with or without children. Intake process required.

Pathways for Change
588 Main Street
508-852-7600/1-800-870-5905

Safe Exit Initiative - HARBOR House
534 Cambridge Street

YWCA of Central MA
1 Salem Square
508-791-3181
Emergency shelter provided for victims of domestic violence at safe, confidential sites. For women only.

Emergency Shelters (Low barrier to access)


HOAP (Homeless Outreach & Advocacy Project)
Community HealthLink (CHL)
162 Chandler Street
508-860-1079
Housing and medical assistance for adults 18 and older. Shower services available 8:30 a.m.—4 p.m.

Saint Francis and Saint Therese Catholic Worker House
52 Mason Street
508-753-3588
Provides shelter for individuals over the age of 18.

SMOC/Greater Worcester Housing Connection
Triage and Assessment Center
25 Queen Street
508-757-0103
Emergency shelter and services for adults aged 18 or older. Ask to see intake counselor 9 - 3 p.m.

If you are under the age of 24 and need a place to stay tonight, call or come to any of these places:

Friendly House
36 Wall Street
508-755-4362

LUK, Inc.
210 Lincoln Street, Lower Level
508-762-3200/1-800-579-0000
Transportation to shelter, meals, case management, assistance accessing health care, public schools and counseling/vocational services.

Open Sky Community Services
4 Mann Street
508-755-0333

Straight Ahead Ministries
791 Main Street
508-753-8700

Worcester Youth Center
326 Chandler Street
508-791-4702

Hot Meals and Food Pantries


Free Hot Meals

All Saints Church Thursday Cafe
10 Irving Street
Thursdays, 12:30 - 2:30 p.m. October - May

FoodHelpWorcester
Meals on Main Street
674 Main Street
Saturdays, 1 - 4 p.m.

Mustard Seed
93 Piedmont Street
508-754-7098
Monday - Friday, 5 - 6:30 p.m.

St. John’s Church
20 Temple Street
508-756-7165
Monday - Friday, 6:30 - 9:30 a.m. and Saturday, 8 - 11 a.m.

Food Pantries

Catholic Charities
10 Hammond Street
508-860-2237
Monday - Friday, 10 a.m. - 1 p.m.

Central MA Kibble Kitchen Pet Food Bank
978-496-9364
Distribution sites vary.

CENTRO Pantry
11 Sycamore Street
508-798-1900 ext.241
Mondays, 9 a.m. - 1 p.m.

Fountain of Life
23 Coral Street
508-791-5555
Wednesdays, 6 - 8 p.m.

Friendly House
36 Wall Street
508-755-4362
Mondays, Wednesdays, and Fridays, 9:30 a.m. - 4:30 p.m.

Good Samaritan Food Program
39 Piedmont Street
508-304-1501
Fridays, 11 a.m. - 2 p.m./Seniors: Fridays, 10 a.m. - 12 p.m.

Great Brook Valley Food Pantry
176 Tacoma Street
774-823-3722

Jeremiah’s Inn Food Pantry
1059 Main Street
508-755-6403 ext. 190
Mondays, 9 a.m. - 12 p.m./Tuesdays, Thursdays, and Fridays, 9 a.m. - 2 p.m.

John Street Baptist Church
43 John Street
508-756-8774
Saturdays, 9:30 a.m. - 12 p.m.

The Little Store Food Pantry
242 Canterbury Street
508-831-7455
Monday - Saturday, 9 a.m. - 4 p.m.

Loaves & Fishes Worcester
140 Shore Drive
508-853-1942
Third Saturday, 9 - 11:30 a.m.

Mustard Seed
93 Piedmont Street
508-754-7098

Orthodox Food Bank – St. Spyridon Cathedral
102 Russell Street
508-791-7326
Saturdays, 10 a.m. -12 p.m.

Pernet Family Health Services
237 Millbury Street
508-755-1228
Tuesdays and Wednesdays, 9 a.m. - 3 p.m.

Project Bread's FoodSource Hotline
1-800-645-8333
Provides information about Massachusetts Supplemental Nutrition Assistance Program (SNAP- formerly known as Food Stamps)

Quinsigamond Village Community Center
200 Greenwood Street
508-755-7481
Monday - Thursday, 9:30 a.m. - 3 p.m.

Salvation Army Citadel
640 Main Street
508-756-7191
Thursdays, 9:30 a.m. - 1 p.m.

St. Anthony's Food Pantry
596 Cambridge Street
508-753-2555
Thursdays, 9:30 a.m. - 2:30 p.m.

St. Paul’s Outreach
19 Chatham Street
508-799-4193 ext.11
Tuesdays and Saturdays, 9 - 11 a.m./Thursdays, 5 - 7 p.m.

St. Peter’s Church
929 Main Street
508-752-4674
Wednesdays, 7 - 11 a.m.

South Worcester Neighborhood Center
47 Camp Street
508-757-8344
Mondays - Fridays from 9:30 a.m. - 1:30 p.m.

Veterans, Inc.
69 Grove Street
508-791-1213 ext. 108
Veterans ID required

Wesley United Methodist Church Carty Cupboard
114 Main Street
508-799-4191

Worcester County Food Bank - Find Food

Yes We Care
55 Illinois Street
508-754-4539
Fridays, 12 - 3 p.m.

Housing Resources


Central MA Housing Alliance (CMHA)
18 Chestnut Street, First Floor
508-791-7265
General housing information and tenants and landlord rights assistance. Listings of SROs (Single Room Occupancies).

CMHA Housing Counseling & RAFT Application Assistance
18 Chestnut Street, First Floor
508-791-7265
RAFT Application Help Drop-in Hours:
Tuesdays, 9:30 -11:30 a.m. and Wednesdays, 1 - 3 p.m.

City of Worcester Health & Human Services Department
455 Main Street, Room 101
508-799-8486
Worcester Fair Housing Project, homelessness resources, and much more

Greater Worcester Housing Connection
Triage Center at 25 Queen Street
Emergency shelter and permanent housing placement. Ask to see intake worker 9 a.m. - 3 p.m.

Worcester Healthcare for the Homeless (formerly Family Health Center)
199 Chandler Street
508-860-7888
Monday - Friday, 8 a.m. - 5 p.m.

RCAP Solutions
191 May Street
1-800-488-1969

Worcester Housing Authority
630A Plantation Street
508-635-3000

Worcester Housing Community Resources
11 Pleasant Street, Suite 300
508-799-0322

Laundry


Laundry Love at Suds Up Laundromat
Second Wednesday of the month
540 Southbridge Street
508-756-1990

Legal Aid


BAR None
508-799-9389
Assists clients directly with representation or by matching clients with volunteer attorneys to handle issues most commonly encountered by recently released former prisoners. Referrals to the program are made by local re-entry service providers in partnership with Dismas House to ensure on-site legal support.

Community Legal Aid
370 Main Street, Suite 200
1-855-252-5342 (1-855-CLA-LEGAL)
Free civil legal services to low-income and elderly residents of central and western Massachusetts.

Central West Justice Center
370 Main Street
1-800-649-3718
Monday - Friday, 9 a.m. - 5 p.m.
Provides free legal help to low-income and elderly residents of central and western Massachusetts, focusing on cases involving humanitarian-based immigration law, employment rights, housing and homelessness issues, and access to public benefits.

TEMPORARILY PAUSED: Harvard Legal Services Center's Virtual Drop-in Hours
Fridays, 10 a.m. - 12 p.m.
Staff at Harvard Law School will provide advice and referral information to patrons about civil legal issues including but not limited to: housing law and tenants' rights, disability rights, Social Security and public benefits such as SNAP, veterans benefits and military record corrections, divorce, custody and child support questions, LGBTQ+ related concerns, tax issues, consumer loan and small claims court problems, and criminal record sealing or expungement.

Worcester County Bar Association
508-752-1311
1-800-622-9700
Lawyer referral service

Worcester County Probate & Family Court Lawyer for the Day
Worcester Trial Court
225 Main Street, First Floor
508-831-2200
Legal guidance on case-related questions, options and strategy, and assistance with drafting pleadings and court forms.
Wednesdays, 9 a.m. -1 p.m.
First come, first served

Worcester Law Library
184 Main Street
Worcester, MA 01608
508-831-2525
Chat or text with a law librarian
Monday - Friday, 8 a.m. - 4 p.m.

LGBTQIA+ Support


LGBT National Hotline
1-888-843-4564

LGBTQ Police Community Liaison
Worcester Police Department
Officer Jesse Bonardi
508-688-0229

National Queer and Trans Therapists of Color Network

Outstanding Life
A virtual community for LGBTQ+ seniors

Safe Homes
Open Sky Community Services
4 Mann Street
508-755-0333

SWAGLY (Supporters of Worcester Area GLBTQ+ Youth)
AIDS Project Worcester
165 Southbridge Street
774-578-0817

Trans Lifeline
1-877-565-8860
Hotline for trans people staffed by trans people

The Trevor Helpline
1-866-488-7386
For LGBTQ youth and young adults

Mental Health


Community HealthLink, Inc.
12 Queen Street
508-860-1000

Counseling & Assessment Clinic of Worcester
51 Union Street
508-756-2005

Emergency Mental Health Services
UMass Hospital
55 Lake Avenue North
Open 24/7
508-856-3562

Edward M. Kennedy Community Health Center
19 Tacoma Street
508-852-1805

Families for Depression Awareness
391 Totten Pond Road
Waltham, MA
781-890-0220

Genesis Club
274 Lincoln Street
508-831-0100
Recovery through work, friendships and contributing to the Club

Kiva Centers
427 Main Street
508-751-9600

LUK Crisis Center, Inc.
40 Southbridge Street
508-762-3000 / 800-579-0000
Behavioral and mental health clinic; substance abuse services, central MA child trauma center; STEP program for individuals impacted by an under-the-influence accident.

MA Behavioral Health Help Line
833-773-2445

MA Coalition for Suicide Prevention
617-297-8774

MSPCC Family Counseling Center
335 Chandler Street
508-753-2967
Mental and child behavioral health initiative services; Support for military families; sexual abuse treatment and trauma services (VOCA).

National Alliance on Mental Illness (NAMI)
1-800-370-9085 / 617-580-8541

988 Suicide & Crisis Hotline
Dial 988

Open Sky Community Services
4 Mann Street
508-755-0333

Samaritans
877-870-HOPE

MENTOR South Bay
Worcester Outpatient & Community Behavioral Health Clinic
324 Clark Street
508-521-2200

The Trevor Helpline
866-488-7386
For LGBTQ youth and young adults

UMass Memorial Community HealthLink's Emergency Mental Health Services Hotline
1-800-977-5555

Online Resume Service at WPL


Use this form to submit a resume for proofreading and editing from WPL's certified professional resume librarian. Please allow up to three business days for completion of request.

Outreach at WPL


WPL's New Americans Librarian
Finding English classes, referrals to legal help, and local resources to thrive in Worcester
Tuesdays, 1 – 4 p.m. and Fridays, 10 a.m. - 12 p.m. or request an appointment
First Floor in the Community Resources Office

TEMPORARILY CANCELLED: WPL's Social Services Specialist
Help finding and connecting to local resources related to homelessness, mental health and/or substance abuse disorders, food insecurity and more
Wednesdays, 1- 4 p.m. and Thursday 10 a.m. - 12 p.m. or request an appointment
First Floor in the Community Resources Office

WPL's ESOL Navigator
Help finding an English class
Tuesdays, 11 a.m. - 2 p.m.
First Floor in the Community Resources Office

ABA Centers
Second Thursday, 2 - 4 p.m.
Main Library Lobby

Community HealthLink
Thursdays, 10 a.m. - 12 p.m.
Main Library Lobby

Genesis Club's Project Connect
Thursdays, 10 a.m. - 12 p.m.
YWCA Way

LUK, Inc.
Tuesdays, 2 - 4 p.m.
Main Lobby

Open Sky Community Compass
Mondays, 11 a.m. - 2 p.m.
Main Lobby

Open Sky Place of Empowerment
First Tuesday of the month only
Main Lobby

TEMPORARILY CANCELLED: Safe Exit Initiative
Resources to provide safe and sustainable exits from exploitation and the sex trade through quality programming, strategic partnerships, and comprehensive legislative initiatives.
First and third Thursday of the month, 12 - 2 p.m.

SMOC
Emergency shelter, housing applications, SNAP benefits, and more
Mondays, 9:30 a.m. - 12 p.m. and Thursdays, 1 - 3 p.m.
First Floor in the Community Resources Office

UMass Memorial Health's Road to Care Mobile Medical Clinic
774-366-6264
Primary care visits, substance use disorder treatment, screenings, lab and medication services
Tuesdays,  9 - 11 a.m. and Wednesdays, 1 - 3 p.m.
YWCA Way

Veterans Inc.
24/7 1-800-482-2565
Second Thursday of the month only
Main Library Lobby

Veterans Inc. Outreach Van
Tuesdays, 12 - 4 p.m.
YWCA Way

Reentry Services


Community Compass at Open Sky
199 Chandler Street
508-318-7700
Monday - Friday, 9 a.m. - 5 p.m.

Community Legal Aid
405 Main Street
800-649-3718
Assistance for formerly incarcerated individuals to overcome barriers to housing, employment, and other opportunities in order to reintegrate into society. 

Dismas House
508-799-9389
For former prisoners in greater Worcester, providing a platform for healthy reentry from prison to those most in need of recovery, employment, and housing.

MassHire BAR None Legal Clinic
340 Main Street, Fourth Floor
508-799-1600 
Designed to help Worcester residents with criminal records. Assistance is provided with suspended drivers’ licenses, credit issues, child support issues, child custody/visitation issues, disability claims, and sealing of criminal record.

Worcester County Sheriff's Office Regional Reentry Center
365 Main Street
508-752-7418
After-incarceration support services including referrals to job opportunities, sober living, mental health and healthcare services, housing, replacement IDs and birth certificates, and more.

Seniors


Central Massachusetts Agency on Aging, Inc.
330 Southwest Cutoff, Suite 203
508-852-5539

Elder Services
67 Millbrook Street
508-756-1545
Elder Abuse Hotline: 1-800-243-5111

GoGo
Provides transportation, groceries, home services and more for older adults.

Grandparents Raising Grandkids Resource Center

508-852-5539

LGBTQ National Senior Hotline
1-888-234-7243

MASS Options
Connects seniors and those with disabilities with services in their area.
1-800-243-4636

Outstanding Life
A virtual community for LGBTQ+ seniors

Senior Fraud Helpline
1-800-297-9760

Worcester Senior Center
128 Providence Street
508-799-1232
Monday - Friday, 9 a.m. - 4:30 p.m.

Showers


Community HealthLink
162 Chandler Street
8:30 a.m. - 3:30 p.m.

Joshua's Shower Trailer
44 Temple Street
Monday - Friday, 6:30 - 9:30 a.m. 

For Teens and Young Adults


Friendly House
36 Wall Street
508-755-4362

Legendary Legacies
40 Southbridge Street, Suite 200
774-701-9134

LGBT National Youth Talk Line
1-800-246-7743
Hotline for youth (up to age 25) with peer-counseling and local resources

LUK, Inc.
40 Southbridge Street, 4th Floor
508-762-3200/1-800-579-0000
Transportation to shelter, meals, case management, assistance accessing health care, public schools and counseling/vocational services.

Meryl's Safe Haven
Transitional Youth Empowerment Program
508-304-6158

The Place for Empowerment
Open Sky Community Services
4 Mann Street
508-318-7574
Drop-in center for young adults up to age 26.

Safe Homes
Open Sky Community Services
4 Mann Street
508-755-0333

Southeast Asian Coalition
508-791-4373

StandUp For Kids
508-963-5576

Straight Ahead Ministries
791 Main Street
508-753-8700

SWAGLY (Supporters of Worcester Area GLBTQ+ Youth)
AIDS Project Worcester
165 Southbridge Street
774-578-0817

The Trevor Helpline
1-866-488-7386
For LGBTQ youth and young adults

Worcester Youth Center
326 Chandler Street
508-791-4702

YOU, Inc. Career Pathways Program
799 West Boylston Street
508-552-7303

Transportation for the Disabled


WRTA Paratransit
60 Foster Street
Worcester, MA 01608
508-752-9283/1-877-743-3852
Personal Care Attendants ride FREE.

MASS Options
1-800-243-4636
Connects seniors and those with disabilities with services in their area.

Gogograndparent.com
Provides transportation, groceries, home services and more for older adults.

Worcester Yellow Cab
7 Crystal Street
508-754-3211
Three cabs have wheelchair accessibility.

Support for Veterans


American Red Cross
2000 Century Drive
508-595-3700
Offers free virtual workshops aimed to build resiliency among our service members, veterans, and their family members. Live discussions are facilitated by a licensed mental health professional from our Service to the Armed Forces team.

Harvard Legal Services Center's Virtual Drop-in Hours
Fridays, 10 a.m. - 12 p.m.
Staff at Harvard Law School will provide advice and referral information to patrons about civil legal issues including but not limited to: housing law and tenants' rights, disability rights, Social Security and public benefits such as SNAP, veterans benefits and military record corrections, divorce, custody and child support questions, LGBTQ+ related concerns, tax issues, consumer loan and small claims court problems, and criminal record sealing or expungement.

National Call Center for Homeless Veterans
877-424-3838

Project New Hope
70 James Street, Suite 155
774- 243-7859
Assists veterans and their families with PTSD, TBI, military sexual trauma, marital issues, chronic pain and suicidal thoughts, and other issues.

U.S. Department of Veterans Affairs Crisis Line
1-800-273-8255, Press 1
En español: 1-888-628-9454

U.S. Department of Veterans Affairs - Worcester Vet Center
255 Park Avenue, Suite 900
508-753-7902
We offer confidential help for Veterans, service members, and their families at no cost in a non-medical setting. Our services include counseling for needs such as depression, post traumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). We can also connect you with more support in VA and your community.

Veterans, Inc.
69 Grove Street
Worcester, MA 01605
1-800-482-2565
Dry emergency shelter and other support services for veterans including nutritional aid, counseling, referrals, relapse prevention groups, work therapy, medical help, education and legal aid.

Veterans Justice Outreach Program/ VA Homeless Programs

Veterans' Services - City of Worcester
City Hall
455 Main Street
508-799-1041
Monday - Friday, 9 a.m. - 4 p.m.
Support services vary based on individual circumstances but may include financial aid, reimbursement of medical costs and referral services for a variety of issues such as housing, health care, employment, education and other safety net programs.

Vets4Warriors
1-885-838-8255